PS-TRU-112 · r3
AUTOMATION TRUST
INFERRED
OBSERVED
TRUST TRANSFER ACROSS TOOLS
It looks like the one that was reliable, so it inherits the reliability.
01 DEFINITION
Condition in which confidence built through one automated function is extended to another because the two share a surface, a name or a maker, so a standing earned in one place is spent in another that never earned it.
02 CONDITIONS
UNCERTAINTY
MISSING
Each function's own record is not available where the family is met.
TIME PRESSURE
LOW
Nothing is urgent; the extension of confidence happens without any moment of decision.
ERROR ASYMMETRY
DEFERRED
Borrowed standing costs nothing until the borrowing function is the one relied on.
OPERATOR STATE
CONCURRENT
The person is working and reaching for whichever part of the set is nearest.
03 WHERE IT APPEARS
MEDICALA device family shares an interface, and confidence in one module is extended to the next.
FINANCEA suite of analytics is trusted as a whole although its parts have separate records.
AI EXP.One capability earns confidence and the others inherit it by sharing a surface.
INDUSTRIALA vendor's reputation carries across products with unrelated performance.
PUBLIC SERVICEA platform's standing is extended to every service delivered through it.
EDUCATIONA tool trusted for one purpose is relied on for another it was never assessed for.
04 WHERE THIS IS SURFACING
This surfaces wherever capabilities arrive as a set. People form one view of the whole, and the whole contains functions with very different records.
What stays unresolved is how much separation a family of tools owes itself — presenting each as unrelated throws away the familiarity that made any of them usable, and presenting them alike lets one record stand in for another.